Losing your wallet during the holidays is something that no one would want to happen to you. And it is that, in addition to the scare, it upsets all the plans, because you have to make room for certain procedures.
The positive part is that, thanks to technology, many of these procedures can now be carried out quickly and easily. In addition, there are certain insurances that help mitigate the possible economic loss.
I lost my wallet and my card, what do I do?
In the case of losing a credit or debit card, the important thing is to differentiate if you give it for definitively lost or if you think you can find or recover it. In either case, the easiest thing to do is to go to the app or the website of your bank and carry out the management as follows:
If you think you’re not going to get it back
|In this case, it will be best that you make the cancellation and request a new one. If you are a ING customer, you can do it both on the web and the app,either from Personal Area > Block Financial Cards, or from My Products > Choose the card > Configure > Theft or Loss. In both cases, with the request of the new one the old one is canceled.|
If you aspire to get it back
|For that case, you do not need to ask for a new one, but it is convenient that you turn off your card. If you find it later, you’ll turn it on. In the case of ING, to do this you have to go to My Products > Choose the card > Configure > Turn off or on. In any case, if you do not recover it, you can always cancel it later and request a new one.|
Remember that the cards have insurance in case of theft, loss or fraud that covers the amounts stolen without the authorization of the holder, provided that it is notified of its loss in a timely manner. In addition, in the case of credit cards, most include accident insurance and assistance if you have paid for the trip with it. You can check the coverages by entering the card’s documentation in the app.
What to do if I lost documentation
What happens if I lose my ID or passport abroad
In order to travel abroad, you need an identity document. If it is within the European Union, the DNI is sufficient. If it’s outside, you’ll need your passport.
In case you have lost the documentation with the theft of the wallet, you have to contact the consulate of your country. Here you have information about Spanish embassies and consulates around the world.
The procedure itself will depend on your particular situation, but usually requires a complaint at the police station of the loss of the document and a visit to the consulate. There, once the circumstances are clarified, they will give you the document you need to be able to travel.
What to do if you lose your driver’s license
If you are abroad, you must go to the corresponding consulate to process it with the Central Traffic Headquarters. This is especially useful on long-term trips, as it allows you to send documentation without having to return to Spain, although it takes a while.
If you are in Spain, you can make an appointment at the nearest Provincial Traffic Headquarters. However, remember that, through the miDGTmobile application, you can have your driving license and the driving license of your vehicle available with the same legal validity as physical documents.
Losing the European Health Insurance Card
In case of losing the European health card, you can ask for a provisional certificate. As this procedure can be done through the internet, it is not necessary to go to an office. Simply download and print the certificate to use it.
Tips so that losing your wallet does not affect your vacation
Don’t carry all your cards together in the same wallet
|You can leave one at the hotel or take it with you but in another wallet or a protected compartment of your backpack.|
Leave an identification document at the hotel or outside your wallet
|In case of losing your passport, it will help you in the processes with the consulate.|
Have your documents scanned
|If you have them stored in the cloud it can be useful for the procedures if you need information that you do not remember (such as the date of issue or validity).|
Losing your holiday wallet is always a little more cumbersome than if it happens to you close to home, but knowing how you should act and the necessary procedures, you can make it affect your trip as little as possible.